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Hello.

My name is Dave. I am a user researcher and Information Architect based in Austin, Texas.

I have worked in technology since 1999, first as a full-stack programmer and then as an Information Architect. I believe in the power of information to improve people’s lives, which is the motivation behind my work.

My approach to design is based upon advanced degrees in both social science and information science. Today, I continue evolving my practice by teaching user research and design methods to both junior designers and non-designers in the enterprise setting.

My Practice

My design practice has 3 focuses

  1. Organization - Creating order from non-order

  2. Clarity - Making things clear (Notice I did not say ‘simple' as the world is complex)

  3. People - I believe in human-centric approach to technology and to the people who make technology 

And my work has of 3 practice areas

  1. Information Architecture - Structuring information to drive experiences, particularly wayfinding through web navigation and search 

  2. Research - Both generative and evaluative methods with a focus on continuous learning

  3. Collaboration - Aligning teams to create compelling experiences across channels

Previously

I’ve held both Information Architect and User Experience Lead job titles. In each role I have performed the essential user-centric activities needed for building great user experiences: primary user research to inform design strategy, Information Architecture to organize content for use, and usability studies to vet designs.

Having been a front-end developer (XHTML/CSS/.NET) and database architect before getting into UX, I speak “engineer” and enjoy collaborating directly with developers.

And having an advanced degree in social sciences, I look for bridges between theory and practice, the academic and the professional.

I have had the good fortune of working with companies like Charles Schwab, Elsevier, Quicken Loans, Ace Hardware, Anthropologie, Toys ‘R Us, Bath & Body Works, Dick’s Sporting Goods, The Children’s Hospital of Philadelphia, and David’s Bridal.

You can learn more about me on professional profile on LinkedIn.

Beyond the Office

My work in user experience extends outside the workplace and into community organizing and professional organizations. Much of what I have learned about experience design has come from peers, so it has only been natural to spend time giving back to the community.

At the global level, I have been involved in organizing the Information Architecture Summit for more than a decade. I had the honor of co-chairing the 2017 IA Summit in Vancouver, Canada, a 5-day conference with more than 500 attendees. (The IA Summit is now the IA Conference.) At the local level, I have served multiple times as President of PhillyCHI (ACM SIGCHI), Philadelphia’s interest group for human-computer interaction.

Obsessions

Colorblindness

aka Color Vision Deficiency

Colour Blind Awareness

Color Accessibility Workflows by Geri Coady

The Island of the Colorblind by Oliver Sacks

Designing Better Teams

Meeting Design by Kevin Hoffman

The Five Dysfunctions of a Team by Patrick Lencioni

Death by Meeting by Patrick Lencioni

Radical Candor by Kim Scott

User Research

Measuring the User Experience by Bill Albert and Tom Tullis

Observing the User Experience by Goodman, Kuniavsky, and Moed

Just Enough Research by Erika Hall

Contextual Design by Karen Holtzblatt and Hugh Beyer

Practical Ethnography by Sam Ladner

It's Our Research by Tomer Sharon

Continuous Discovery Habits by Teresa Torres

Mental Models by Indi Young

How Customers Think by Gerald Zaltman

Gaming

Lost in Random (for Nintendo Switch)

Old-School Essentials (Classic Dungeons & Dragons rule set)

Parks: The Board Game

Museums

Philadelphia Museum of Art

Barnes Foundation

Museo Tamayo

Museo de Arte Moderno

Spotify Pop Playlists

Cruel World 2024

Fashion Dispatch 

Freshman Mix

Gay Pride

Guardians of the Galaxy Most Awesome Mix

Material Girl

New Wave (New Wave playlist 1)

Post Punk (New Wave playlist 2)

Synth Pop (New Wave playlist 3)

Contact

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